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Privacy Policy

Please be assured that all verbal and written information exchanged with your DreamWell Coaching is totally confidential. 

DreamWell Coaching is committed to protecting and safeguarding your privacy. DreamWell Coaching will only use the information that we collect about you lawfully (in accordance with the Data Protection act 1998). This policy sets out how DreamWell Coaching will treat your personal information.

Description: Coaching is a partnership (defined as an alliance, not a legal business partnership) between the Coach and the Client in a thought-provoking and creative process that inspires the client to maximize personal potential.

 

Responsibilities: 

  1. Coach agrees to maintain the ethics and standards of behavior set by the International Coach Federation “(ICF)”. www.cochfederation.org/ethics

  2. Client is responsible for creating and implementing his/her own physical, mental and emotional well-being, choices, actions, and results. As such, the Client agrees that the Coach is not and will not be liable for any actions or inaction, or for any direct or indirect result of any services provided by the Coach. Client understands coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease. 

  3. Client understands that coaching is not to be used as a substitute for professional advice by legal, mental, medical, or other qualified professionals and will seek independent professional guidance for such matters. If Client is currently under care of a mental health professional, Coach will recommend that Client inform the mental health care provider.

  4. Client agrees to communicate honestly, be open to feedback and assistance and create the time and energy to participate fully in the program.

 

Procedure: The time of the coaching meetings and/or location will be determined by Coach and Client based on a mutually agreed upon time and location. The Client will initiate all scheduled calls and will call the Coach at the following number: (702)-660-9622 for all scheduled meetings. If the Coach will be at any other number for a scheduled call, Client will be notified prior to the scheduled appointment time via email and/or text.

 

Confidentiality: This coaching relationship, as well as all information (documented or verbal) that the Client shares with the Coach as part of this relationship, is bound to confidentiality by the ICF Code of Ethics but is not considered a legally confidential relationship (like in Medicine or Law). The Coach agrees not to disclose any information pertaining to the Client without the Client’s written consent. The Coach will not disclose the Client’s name as a reference without the Client’s consent. Confidential information does not include information that: (a) was in the Coach’s possession prior to its being furnished by the Client; (b) is generally known to the public or in the Client’s industry; (c) is obtained by the Coach from a third party, without breach of any obligation to the Client; (d) is independently developed by the Coach without use of or reference to the Client’s confidential information; or (e) that the Coach is required by law to disclose.

 

Cancellation Policy: Client agrees that it is the Client's responsibility to notify the Coach 24 hours in advance of the scheduled calls/meetings. Coach reserves the right to bill Client for a missed meeting. Coach will attempt in good faith to reschedule the missed meeting.

 

Termination: Either the Client or the Coach may terminate this agreement at any time with 2 weeks written notice.

 

Limited Liability: Except as expressly provided in this agreement, the Coach makes no guarantees or warranties, express or implied. In no event will the Coach be liable to the Client for consequential or special damages. Notwithstanding any damages that the Client may incur, the Coach’s entire liability under this agreement, and the Client’s exclusive remedy, will be limited to the amount paid by the Client to the Coach under this agreement for all services rendered up until the termination date.

This is the entire agreement of the parties, and reflects a complete understanding of the parties with respect to the subject matter. This agreement supersedes all prior written and oral representations.

If a dispute arises out of this agreement that cannot be resolved by mutual consent, the Client and Coach agree to attempt to mediate in good faith for up to 30 days after notice given. If the dispute is not resolved, and in the event of legal action, the prevailing party shall be entitled to recover attorney’s fees and court costs from the other party.

Thank you!

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